SHIPPING & DELIVERY
We aim to prepare and dispatch all CARPIWEAR orders as quickly as reasonably possible.
Order Processing
Orders are processed after payment has been successfully confirmed.
During busy periods, promotions, product launches and public holidays, processing may take longer than usual.
Shipping Costs
Available delivery services and their applicable charges are displayed during checkout before payment.
Shipping costs may vary depending on the delivery destination, parcel size and selected delivery service.
Estimated Delivery
Estimated delivery times are provided during checkout or after your order has been dispatched.
Unless specifically guaranteed, delivery times are estimates and may be affected by circumstances outside our control.
Tracking
Where tracking is available, tracking information will be provided after your order has been dispatched.
Please allow some time for tracking information to become active after dispatch.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
If you notice an error, contact contact@carpiwear.com as soon as possible.
We cannot guarantee that an address can be changed after an order has been dispatched.
International Orders
International orders may be subject to customs procedures, import duties, taxes or other charges depending on the destination country.
Where these charges are not collected at checkout, they may be payable by the recipient.
Missing or Damaged Orders
If your parcel appears lost, damaged or has not arrived within the expected timeframe, contact us at:
Please include your order number and relevant details so that we can investigate.
